Privacy Policy
Updates and Effective Date.
From time to time, we may update this policy to reflect changes in the function of the website or changes in our technology and use of data. If we make a change to this Privacy Policy that materially reduces your rights or significantly changes the way we use or share your data, we will notify you via a banner or similar display on our website. If you object to any of the changes we make, your choice is to stop using our Website. By continuing to use this website and following our posting of such changes, you agree to our Privacy Policy as modified.
Types of Information Collected.
Information You Provide.This Website is a service we provide to help bring us together with prospective residents and to provide certain services, such as online rent payment and maintenance request portals, to our current residents.
Contacting Our Community.
Our Website gives you the information you need to contact the apartment community that interests you, whether by submission of an online inquiry form or leasing application, by telephone, by email, or by visiting in person. If you choose to email or call us, we will collect your phone number or email address, as well as other information you provide in communicating with us, such as the date and time of the call or email, your name, and other personal identifiable information. Please see "Communication Preferences" below for information regarding your choices with respect to calls, texts, and emails.
Property Search.
As you identify one or more units that you are interested in, you may have the opportunity to submit an inquiry form or lease application for each such unit. These forms require you to provide certain information to enable us to contact you or review your eligibility for leasing on one of our properties, which information may include but is not limited to, first and last name, email address, telephone number, driver's license or identification number, Social Security Number, income, employer, current and former address(es), birthday, and credit/debit card or other financial account information.
Residents.
Our Website may offer certain services to current residents, including online rent payment and a method by which to submit and review the status of maintenance requests. These services may require you to submit certain information, including, without limitation, first and last name, unit address or other property identifiers, credit/debit card or other financial account information, telephone number, and email address.
Website Registration.
To obtain access to certain services, such as any rent payment portal, you may be given an opportunity to register with this Website. As part of the registration process, you may be asked to provide certain information, such as first and last name, email address, and telephone number, as well as a username and password.
Automatic Collection.
In addition to the information you provide to us, we may collect certain information automatically as you browse or use our Website.
Activity Information.
We collect information about how you use our Website, which may include things like your property search history, units you view, what you've clicked on, and other uses of our Website.
Device Information.
Like other websites, we collect data about the browsers and devices you use to access our Website. The data we collect includes browser or device model and settings, operating system, and unique identifiers. We may also collect data about how your browsers and devices interact with our Website and services, including IP address, system activity, and the date, time, and URL of the site you visited before our Website.
Cookies and Other Tracking Tech.
We may use various tools (including tags, cookies, tracking pixels, web beacons and other similar technologies) to gather information about how you view and use our Website and to enhance your experience with our services. For example, many of our web pages use cookies to help us understand site usage, improve the content and offerings on our websites and apps, or personalize your experience. The use of cookies helps us serve you better by understanding what you're interested in, tracking trends, measuring the effectiveness of ads, saving your preferences, and storing information you may want to retrieve on a regular basis, such as your saved login information. We also allow specific, approved partners to collect data from your browser or device for advertising and measurement purposes using their own cookies or similar tools.
In addition to using cookies and related technologies as described above, we may use Google Analytics to help us understand how our customers use our Website. Please see "Privacy Choices" for information regarding how you can adjust your cookie settings and opt-out of Google Analytics.
Use of Information.
Providing & Improving Our Services.We use your information to provide our Website and our services to you, such as reviewing and processing your lease application or responding to your request for more information about a property and to improve our services and develop new ones. For example, we track how you use our Website and use that information to troubleshoot issues and adjust things to improve your experience.
Other Uses.
We also use your data to detect, investigate, and prevent fraudulent transactions and other illegal activities, to enforce our Terms of Use and other agreements with you, and to protect the rights and property of our business, our customers, and others.
Sharing Your Information.
Service Providers & Business Partners.We may partner with service providers and other third parties to help operate our Website or provide our services, and we may need to give them access to certain information to provide our and their services. For example, the information you submit in connection with paying your rent online may be shared with a third-party payment processor. We allow such third parties to use the information only to perform the service we have asked them to perform and only share information as needed to provide such services.
Legal & Compliance Transfers.
When we need to share data to satisfy a legal or regulatory requirement, including responding to a subpoena or other lawful government request for data, we will share information only as necessary to comply with that requirement. We'll endeavor to tell you before sharing your information in these situations unless we're prohibited from doing so. We may also share information if needed to enforce our legal rights, detect or prevent fraud or security concerns, or protect public safety.
If we are involved in a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of its assets, personal information held by us about our services users may be among the assets transferred. In addition, we may disclose personal information for the purpose of evaluating and/or performing the proposed transaction (including in connection with any bankruptcy, liquidation or similar proceedings).
Public and De-Identified Data.
We may disclose or share any publicly-available information or aggregated and/or de-identified information without restriction.
Privacy Choices.
Cookie Preferences.You can disable cookies by adjusting the settings on your browser. However, if you choose to disable some or all cookies, some parts of our Website may no longer work.
Google Analytics.
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Communication Preferences.
If you choose to call or email us or provide your phone number or email address, we will use your email or phone number to respond to your inquiry and to otherwise communicate with you for informational and marketing purposes. If you would like to unsubscribe or opt-out of such communications, please contact us at the information provided in the "Contact Us" section below.